Andrew Travers Andrew Travers is an interaction designer and researcher. He’s the author of Interviewing for research.

Andrew Travers

Interviewing for research

A pocket guide to design research.

First published by Emma and Mark Boulton’s independent imprint Five Simple Steps in 2013, this pocket guide to design research is now available to download - free - as a 60 page ebook.

Download for Apple iBooks, Google Play Books — .epub (577KB)

Download for Amazon Kindle — .mobi (609KB)

Download PDF version — .pdf (2.4MB)

Download for all formats — .zip (2MB)

About ‘Interviewing for research’

Interviewing is both a privilege and an opportunity - a chance to garner the insight of others in the design process. Yet we often lack confidence in our ability to interview well, worry about finding the right people, or making a case for the research in the first place. More than this, interviewing at its worst can too easily become dislocated from the broader design process.

This book explores how to involve users and stakeholders in the design process, demystifying the process of interviewing and using research to drive design decisions.

What’s in the book

Part 1: Recruiting

How to write an effective recruitment brief and find the right research participants.

Part 2: Preparing

Writing a discussion guide and getting ready for the interview.

Part 3: Conducting

Making the most of the interview.

Part 4: Documenting

What to record, and how.

Part 5: Synthesising

How to move from collected observations towards insights that drive design decisions.

The author

Andrew Travers is a designer, researcher and strategist. He has over ten years experience of delivering digital products on client and agency side.

As a freelance consultant he’s worked with the Home Office, Pearson Education, The Guardian, Mark Boulton Design and with Method working on projects for clients including Sky, Nokia and the BBC. Most recently, he was interim head of design at HMRC, leading the design of new digital tax services for GOV.UK.

Book information