Andrew Travers Andrew Travers is an interaction designer and researcher. He’s the author of Interviewing for research.

Andrew Travers

About

I’m an interaction designer and researcher with over ten years experience leading design teams and working on high profile projects with well-known names including the Co-op, HM Revenue & Customs, the Home Office, Pearson, and The Guardian.

My work helps organisations translate their aspirations and the needs of their customers, consumers and citizens into highly usable, compelling digital products – from websites to digital touch screens to mobile applications. Services that people enjoy using.

I believe in getting in front of end-users early, and often.
I love collaboration with other designers, researchers and developers.
I enjoy working in agile and lean environments.
I love working in code.

In 2018 I re-joined the UK Government at the Home Office as head of interaction design. Previously I was head of digital design at Co-op, interim head of design at HM Revenue and Customs and have spent much of the last six years working as an independent designer and researcher. I spent a year as interaction design director at Method, four as head of consulting at Precedent.

In 2013, I wrote Interviewing for research, a pocket guide to design research, with independent imprint Five Simple Steps.

I am a member of the Interaction Design Association (IxDA) and organise IxDA Birmingham, a new meetup for interaction designers, user researchers and content designers in the second city. During my time in London, I was part of the team that ran London IA and LDNIA.